Rest assured once you've placed your order with us. Timely delivery is our top priority, although the exact arrival time depends on product availability and your shipping location. Partnering with reputable courier services enables us to provide swift deliveries. Typically, orders are processed within 48 hours, and we'll keep you updated at every stage, from order placement to delivery. If you have any shipping-related queries, feel free to reach out to our customer support team at any time.
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Lion Mobiles Pvt. Ltd.
Khasra No.
Shipping Policy
At Lion Mobiles, we ensure hassle-free shipping for all your orders. Our focus on important elements such as secure packaging, on-time delivery, order tracking, and support from trusted logistics partners guarantees a smooth shipping experience.
Please Note:
Kindly note that the warranty is applicable solely to devices purchased directly from Lion Mobiles and can only be utilized by the individual whose name is specified on the invoice. It cannot be transferred between devices or to a different individual if the device is sold or passed on.
To claim your warranty, follow these steps:
Share a video of the phone demonstrating the prevailing issue at info@lionmobiles.com
Send us your phone number/order number/IMEI Number. You can send any of this information to info@lionmobiles.com
Returns and warranty
Do your phones come with a warranty?
Certainly. Every phone we sell is backed by a 6-month warranty.
What the warranty covers?
The warranty covers technical defects and faults caused by parts or materials.
What it doesn’t cover?
However, the warranty does not cover accidental damage, cracked screens or cases, liquid damage, software defects, or the replacement of any parts.
How do I make a claim?
If your phone is not functioning as expected, please reach out to us for support. You can email us at info@lionmobiles.com or call us at +91 9818 925 500. We're here to assist you.
How do I return my order?
Returning your phone is a straightforward process. If you're dissatisfied with your phone or wish to return it, simply send it back within 7 days of the delivery date. Ensure you return the entire package within this 7-day window. Just place everything back in the box and send it back to us.
What's your return policy?
Our return policy allows for a 7-day money-back guarantee, provided the phone is in the same condition as when you purchased it. If you're not entirely satisfied, feel free to return it. You can find all the details about our return policy links to Return and Return Policy). Your satisfaction is our priority.
